Announcement Covid-19

Passenger guides and questionnaires for ferry travel

Dear customers,

As part of the special guidelines for the prevention and treatment of COVID-19 cases, ferry passengers traveling longer than 30 minutes must complete a special questionnaire before boarding the ship.

The following are the questionnaires:
Domestic Shipping Questionnaire
Questionnaire on international lines

Important information regarding your travel during the COVID 19 pandemic

Due to the COVID 19 pandemic, many countries have enforced travel restrictions. These restrictions, combined with the uncertainty regarding the outcome of the pandemic, have resulted on a global scale disruption of travel plans.

In Let’s ferry, driven by our concern for everyone’s health as well as the need to contain the virus,  we have immediately complied to the governmental guidelines regarding the remote work of our employees and our customer care. Therefore we have shifted most of our customer support to online support since the majority of our employees work from home. Additionally, the increased amount of requests from our customers have resulted in an increased response time from our part, and for this we would like to apologise and ask for your understanding.

Please rest assured that we work hard and closely with the ferry companies in an effort to satisfy all your requests and find the best possible solutions regarding your travel. In the below link you can see some announcements made by the Ferry companies, which we kindly ask you to read prior to sending us your requests regarding your travel. 

The email which you can use to send all your requests is:
Phone support (only for urgent issues, please send us an email if you wish to alter your reservation):
Monday- Friday 9.30 -17.30, Saturday 9.30 - 14.30